February 29th, 2008
Your First Visit
From the minute you call us, you'll notice a difference!
Our friendly and knowledgable administrative staff members pride themselves on guiding our patients through the new patient process with ease. They will explain each step of the process and schedule a new patient exam at a convenient time for you. Our team's sole responsibility is to assist you with whatever appointment, payment or insurance needs you may have.
At your first visit, Dr. Hilliard and his Treatment Coordinator will complete a comprehensive orthodontic examination. If orthodontic treatment is recommended, some or all of your diagnostic records will be taken. In addition to your medical/dental history, and clinical examination, diagnostic records include photos of the patient's face and teeth and two different types of x-rays. This information is used by Dr. Hilliard to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.
In most cases Dr. Hilliard will be able to discuss his recommendations with you at the initial visit, as well as the costs involved. In some instances, you may need to return for an additional consultation visit after the doctor has further evaluated the records.